Shipping Policy
At StyleBake, powered by VRAI LLC, we pride ourselves on delivering your personalized creations quickly, reliably, and seamlessly. Our dedicated shipping process ensures your unique apparel reaches your doorstep efficiently and safely, every time.
Shipping Locations
Currently, StyleBake ships exclusively within the United States. We aim to extend our shipping destinations in the future, bringing customized fashion closer to every enthusiast.
Shipping Rates
Free Shipping: Enjoy complimentary shipping on all orders over $199. We appreciate your business and reward your loyalty by covering the shipping costs on larger orders.
Standard Shipping: For orders below $199, we apply a flat shipping fee of $8, ensuring affordability and transparency in every transaction.
Order Processing Time
Our team processes orders promptly within 2-4 business days, operating Monday to Friday from 7:00 AM – 6:00 PM Pacific Time (PT). Orders placed after our daily cut-off time at 5:00 PM PT will begin processing the following business day.
Delivery Time Frame
Delivery time 7-15 business days begins once your order leaves our facility, following the completion of the processing period (2-4 business days). We partner with trusted delivery services to ensure timely and secure shipment.
Shipping Methods
We utilize leading carriers such as FedEx, UPS, and USPS. The carrier selection depends on the best available option based on your location and the specifics of your order, guaranteeing efficient and reliable delivery.
Order Tracking
Every order from StyleBake comes with full tracking information, giving you peace of mind and the convenience of following your order’s journey from our warehouse to your door. Once your order ships, you’ll receive a confirmation email with a tracking number.
Taxes
Please note, a standard tax rate of 6% applies to all orders shipping to locations within the United States. Taxes are automatically calculated and added to your total during checkout.
Shipping to PO Boxes
StyleBake can deliver to PO Boxes using USPS to ensure you receive your products even if you don’t have a physical mailing address.
Damaged or Lost Goods
Your satisfaction and trust are paramount. In the rare event your package arrives damaged or gets lost, contact our dedicated customer service immediately at contact@stylebake.com or call +1 (213) 279-9933. We’ll swiftly resolve the issue by coordinating replacements or refunds, as outlined in our Refund and Returns Policy
StyleBake is not responsible for lost or damaged goods once they have been delivered according to tracking information.
Order Changes
We understand that mistakes can happen. If you need to modify your order, please contact our customer support team as soon as possible. Changes can typically be accommodated if communicated within 12 hours of placing your order or before production begins.
Responsibility for Failed Deliveries
Please ensure you provide accurate shipping information. If delivery attempts fail due to incorrect address details or absence at the delivery location, the customer will be responsible for any additional shipping costs incurred.
Conditions Beyond Our Control
Occasionally, unexpected circumstances such as severe weather, natural disasters, or other uncontrollable events may cause delivery delays. In such cases, we commit to keeping you informed and working closely with our carriers to minimize any inconvenience.
Payment Methods and Security
StyleBake accepts secure payments via PayPal and Stripe. We ensure all payment transactions are encrypted and secure, safeguarding your personal and financial information.
Payment Process and Confirmation
Upon completing your payment, you will receive an immediate confirmation email with your order details and payment receipt. If you encounter any issues during the payment process, please contact our customer service immediately.
Customer Support
Should you have any questions regarding our shipping policies or your order status, don’t hesitate to reach out to our customer service team:
Company Name: VRAI LLC
Company Number: 202110410922
Address: 144 W 45TH ST, LOS ANGELES, CA, 90037, United States
Email: contact@stylebake.com
Phone:+1 (213) 279-9933
Contact Form: Click here
Business Hours: We are available Monday – Friday 7:00 AM to 6:00 PM (Pacific Time, PT) to assist you with any inquiries.
Response Time: Our dedicated customer service team strives to respond to all inquiries within 12 hours during business days, ensuring prompt and reliable support.
Thank you for choosing StyleBake. We’re committed to making every delivery a delightful part of your shopping experience!