Frequently Asked Questions (FAQs)

Welcome to the StyleBake FAQs! We aim to address all your common inquiries thoroughly to enhance your shopping experience. If your question isn’t covered here, please don’t hesitate to contact us directly.

Ordering & Payment

Q1: What payment methods do you accept?

  • We accept secure payments via PayPal and Stripe, allowing easy transactions through major credit cards, debit cards, and direct PayPal accounts.

Q2: Is my payment information secure?

  • Absolutely. StyleBake employs SSL encryption and PCI-DSS compliant platforms like PayPal and Stripe, ensuring your payment information remains protected and confidential.

Q3: How do I confirm that my order was successful?

  • Immediately after your payment is completed, you’ll receive an email containing your order details, confirmation number, and payment receipt.

Shipping & Delivery

Q4: Where does StyleBake ship to?

  • Currently, we ship exclusively within the United States.

Q5: How much does shipping cost?

  • Shipping is free for orders totaling over $199. A standard shipping fee of $8 applies for orders under $199.

Q6: How soon will I receive my order?

  • Orders are typically processed within 2-4 business days, with delivery taking approximately 7-15 business days after shipment.

Q7: Can I track my order?

  • Yes, tracking information will be provided via email as soon as your order ships, allowing you to monitor its progress.

Q8: Who is responsible if delivery fails due to incorrect address information?

  • Customers must ensure accurate delivery information is provided. StyleBake is not liable for additional shipping costs incurred due to incorrect or incomplete addresses provided by the customer.

Q9: What happens if my order is delayed due to uncontrollable circumstances?

  • In rare cases such as severe weather, natural disasters, or other unforeseen events, shipping times might extend beyond normal expectations. We’ll proactively communicate with you and strive to deliver your items as soon as possible.

Returns & Refunds

Q10: Can I return an item?

  • Due to the customized nature of our products, returns are only accepted if items arrive damaged, defective, or incorrect. Please consult our detailed Refund and Returns Policy for more information.

Q11: How do I start a return process?

  • Contact our customer support team at contact@stylebake.com with your order details, reason for return, and any supporting images.

Q12: How long does it take to process a refund?

  • Refunds are generally processed within 5-7 business days after approval of the return.

Order Issues & Modifications

Q13: What if my order is damaged or incorrect upon arrival?

Q14: Can I change or cancel my order after placing it?

  • Order changes or cancellations can be accommodated within 12 hours of placing your order or before the item enters production. Please reach out to customer support promptly to request modifications.

General Information

Q15: Do taxes apply to my purchase?

  • Yes, a standard 6% sales tax applies to all orders shipped within the United States.

Q16: Do you ship to PO Boxes?

  • Yes, StyleBake can ship to PO Boxes using USPS.

Privacy & Data Protection

Q17: Is my personal information safe with StyleBake?

  • Your privacy is crucial to us. We use strict security measures to safeguard your personal data and never share it with third parties without your explicit consent. For more details, please review our Privacy Policy

Customer Service & Support

Q18: How can I contact customer support?

Company Name: VRAI LLC
Company Number: 202110410922
Address: 144 W 45TH ST, LOS ANGELES, CA, 90037, United States
Email: contact@stylebake.com
Phone:+1 (213) 279-9933
Contact Form: Click here
Business Hours: We are available Monday – Friday 7:00 AM to 6:00 PM (Pacific Time, PT) to assist you with any inquiries.

Thank you for choosing StyleBake—we’re committed to providing you with exceptional service and support at every step!